Superloop disruption status page
This article contains all current known unplanned disruptions affecting Superloop customers. You can find out more specific information on your service here
Current unplanned disruptions
No current unplanned disruptions
Resolved unplanned disruptions (Last 24 hours)
Suburbs: Broadmeadows, Craigieburn, Donnybrook, Keilor, North Essendon, Tullamarine
Please be advised we have now finalised the changes and services should be restoring. Please leave your router powered on.
If you are still experiencing connection issues now that the outage has been resolved please read through this article https://hbbsupport.superloop.com/hc/en-au/articles/1500002563281-I-was-affected-by-a-disruption-and-I-m-still-offline-what-do-I-do-
Please be advised that we have identified an issue with some services on POI 3TMN. We will be performing changes that could cause dropouts, slow speeds and no connectivity.
We expect the disruption to last between 15 and 30 minutes and will provide updates as we receive them. We apologise for the inconvenience and thank you for your patience.
Affected by a resolved outage but still offline? Check out some of our handy troubleshooting guides