Factors influencing maximum attainable speeds
This article covers the factors that can influence the maximum attainable speeds on an NBN Co service.
Introduction
At Superloop we offer a wide range of speed tiers, over a large range of NBN Co technology types. While each speed tier has a cap on the maximum speed of the plan and a Typical Evening Speed (TES) for peak time use, there are other factors, such as the nbn™ technology type at your premises, limitations of your internal network or even wider issues such as extreme weather that can affect the maximum speed you will receive to your device.
NBN Co Technology Types
Fibre to the Premises (FTTP)
Optical Fibre leading all the way to your premises and to the nbn™ connection box inside your premises.
nbn™ speed tiers and Typical Evening Speed (TES) offered:
- 25/10 Mbps - 25.0 Mbps TES
- 50/20 Mbps - 50.0 Mbps TES
- 100/20 Mbps - 100.0 Mbps TES
- 100/40 Mbps - 100.0 Mbps TES
- 200/200 Mbps - 180.0 Mbps TES
- 250/25 Mbps - 215.0 Mbps TES
- 250/100 Mbps - 215.0 Mbps TES
- 1000/50 Mbps - 250.0 Mbps TES
Hybrid Fibre Coaxial (HFC)
Optical Fibre leading to a node in your street or a nearby street, with a final stretch of coaxial cable to your premises, and to the nbn™ modem within your premises.
nbn™ speed tiers and Typical Evening Speed (TES) offered:
- 25/10 Mbps - 25.0 Mbps TES
- 50/20 Mbps - 50.0 Mbps TES
- 100/20 Mbps - 100.0 Mbps TES
- 100/40 Mbps - 100.0 Mbps TES
- 250/25 Mbps* - 215.0 Mbps TES
- 1000/50 Mbps* - 250.0 Mbps TES
*Please note that nbn™ speed tier 250/25 and 1000/50 are not available in all HFC-enabled areas
Fibre to the Node (FTTN)
Optical Fibre leading to a node in your street or a nearby street, with a final stretch of copper to your wall socket inside your premises.
Factors affecting nbn™ maximum attainable speed on FTTN include:
- Length of copper line from your premises to the node
- Quality of copper line from your premises to the node, including corrosion and joint quality
- Weather conditions, including heavy rain
- Quality and layout of in-premises cabling
- Internal and External electrical interference
nbn™ speed tiers and Typical Evening Speed (TES) offered:
- 25/10 Mbps - 25.0 Mbps TES
- 50/20 Mbps - 50.0 Mbps TES
- 100/20 Mbps - 100.0 Mbps TES
- 100/40 Mbps - 100.0 Mbps TES
Fibre to the Building (FTTB)
Optical Fibre leading to a node in the buildings communications equipment room, with a final stretch of copper to your wall socket inside your premises.
Factors affecting nbn™ maximum attainable speed on FTTB include:
- Length of copper line from your premises to the basement
- Quality of copper line from your premises to the basement, including corrosion and joint quality
- Quality and layout of in-premises cabling
- Internal and External electrical interference
nbn™ speed tiers and Typical Evening Speed (TES) offered:
- 25/10 Mbps - 25.0 Mbps TES
- 50/20 Mbps - 50.0 Mbps TES
- 100/20 Mbps - 100.0 Mbps TES
- 100/40 Mbps - 100.0 Mbps TES
Fibre to the Curb (FTTC)
Optical Fibre leading to a small node in the telecommunications pit or mounted to the pole outside your premises. From the node, a copper telephone cable delivers the service to the wall socket inside your premises.
Factors affecting nbn™ maximum attainable speed on FTTC include:
- Length of copper line from your premises to the curb
- Quality of copper line from your premises to the curb, including corrosion and joint quality
- Weather conditions, including heavy rain
- Quality and layout of in-premises cabling
- Internal and External electrical interference
nbn™ speed tiers and Typical Evening Speed (TES) offered:
- 25/10 Mbps - 25.0 Mbps TES
- 50/20 Mbps - 50.0 Mbps TES
- 100/20 Mbps - 100.0 Mbps TES
- 100/40 Mbps - 100.0 Mbps TES
nbn™ Fixed Wireless (FW)
A fixed antenna on your roof receives a signal from your local nbn Wireless tower, with internal wiring to the nbn connection box inside your premises.
Factors affecting nbn™ maximum attainable speed on Fixed Wireless services include:
- Signal strength, signal quality, and/or possible radio interference
- Obstruction of the antenna’s line of sight to the tower
- Weather conditions, like extreme heat and heavy rain
- Radio capacity on the NBN tower
Superloop does not offer nbn™ Fixed Wireless services
Superloop Fixed Wireless
Residential and Business Fixed Wireless
A fixed antenna on your roof receives a signal from your local Superloop Wireless tower, with internal wiring to the Superloop Power over Ethernet device (POE) inside your premises.
Factors affecting maximum attainable speed on Superloop Fixed Wireless services include:
- Signal strength, signal quality, and/or possible radio interference
- Obstruction of the antenna’s line of sight to the tower
- Weather conditions, like extreme heat and heavy rain
- Radio capacity on the Superloop tower
In-home network issues that can affect maximum attainable speed
Hardware:
The quality and condition of your modem/router can affect your internet experience. A device that has been provided by your service provider and certified to work with the nbn™ network will ensure optimal performance. Superloop offer a modem/router that are fit for the service technology type and support the range of speeds we provide over the nbn™ network.
Wi-Fi:
The Wi-Fi on your modem/router uses radio signals to transmit data to your connected devices. As a result, the performance of your Wi-Fi can be affected by the location of where you place your device, the amount of other modem/routers in your area (such as high density living). It should be placed in a central location so that the Wi-Fi signal can have the best chance to reach your device with minimal interference your modem/router should also be kept away from other electronic devices which may cause interference such as, microwaves.
Internal Wiring:
The condition of the copper lines/wall sockets within your premises can impact on your nbn™ experience. The copper maybe damaged or suffering from corrosion, the wall socket connections loose or poorly connected. You could also have more than one phone port in your home that could cause slower than expected speeds. This predominately relates to FTTB / FTTN connections.
Next Steps:
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